We have all of our policies listed on our FAQ page but here we get straight to the return policy - since people ask for it.
In short, we value our quality and we don't sell it unless we use it personally. We want you to value it too - to love it - and if you don't, we'll always take it back! No questions. If there is some kind of defect or shipping damage, of course we'll take care of it.
For the stuff you're just not sure you like: more details.
You may return your unused item in its original condition and packaging within 15 days of receipt. Just let us know. If you want to exchange an item you also have 15 days to do so. Yes, we've gone well past 15 days for certain reasons but please look at your stuff when it arrives. We're a small business and returning an item 90 days later is not great for us. : )
- You will need to pay the shipping to return the item in the case of returns or exchanges. We'll pay the shipping back to you on an exchange.
- Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide 08 Left Support with the shipment tracking number.
- We do not accept returns of modified products (including color changes), or custom products, or on products that are 60 x 40 or larger, if there is no defect or quality issues.
- We will offer exchanges on custom apparel for sizing reasons/defects only.
- All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
- If you receive a damaged item, 08 Left will assist you in receiving a replacement or refund as quickly as possible - at no cost to you.
- Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it.
- If there is minor damage to the packaging, please indicate as such when you sign for the shipment.
- In the unlikely event that you find your product to be damaged upon opening it please notify 08 Left Support.
- Please notify 08 Left Support of any damages on the product or packaging within 3 days of receipt
We will generally ask for photos for any damaged items.